Forum Discussion
why is my hotspot so slow
I called support about my bill being so high a few weeks ago and the rep that help me removed a few things I didn't need, and now my hotspot is so slow it takes forever to load a page on my lapto...
I agree that 70 kbps is slow and borderline unusable. The speeds depend on several factors though. We can take a closer look to see if there is something going on with the network side of things if you contact us. Our tech support team will be able to pull up your account and open up an engineering ticket for you.
No one likes slow internet! If you plan allows for it and you are in good coverage, you should be getting some pretty fast speeds. What plan are you on and what kind of device are you using? Have you noticed if it is slow all the time or only slow when you are in a specific area?
