Forum Discussion
why is my hotspot so slow
I called support about my bill being so high a few weeks ago and the rep that help me removed a few things I didn't need, and now my hotspot is so slow it takes forever to load a page on my lapto...
I agree that 70 kbps is slow and borderline unusable. The speeds depend on several factors though. We can take a closer look to see if there is something going on with the network side of things if you contact us. Our tech support team will be able to pull up your account and open up an engineering ticket for you.
When I first signed up with t-mobile, tethering was provided at full speed. Since maybe 4 months ago, it seems that t-mobile has made it slow to sometimes unusable.
My phone can achieve 71.8 Mbps while tethering is limited to .5 Mbps. I have only used 1GB this month (which is hard to believe given how slow the tethering connection is and I use no data on the phone itself).
Also, lately when I do go over the "unlimited" data allotment, t-mobile actually shuts off my data, even though they call it "throttling". This is not throttling, it is stopping.
All this is very deceiving and is not something that I experienced when I first signed up. I guess that is the down side to no contract. t-mobile can make changes on the fly. These changed, in my case, ruined the plan I though I had.
