Forum Discussion
why is my hotspot so slow
I called support about my bill being so high a few weeks ago and the rep that help me removed a few things I didn't need, and now my hotspot is so slow it takes forever to load a page on my lapto...
I agree that 70 kbps is slow and borderline unusable. The speeds depend on several factors though. We can take a closer look to see if there is something going on with the network side of things if you contact us. Our tech support team will be able to pull up your account and open up an engineering ticket for you.
T-mobile's terhered speeds are abysmal. I am having the same issue. I hardly use it, but now that I need it, it's useless. SMH.
It should be easier. Add a button to the phone to boost speeds for a price if it comes to that. But when a crisis presents itself and the speeds are slower than a turtle climbing a tree, it adds to the frustration to have to troubleshoot something that should be readily available.
