Forum Discussion
Error "Uh-oh, it looks like we have our wires crossed. Intenta nuevamente más tarde".
Hola,
I used prepaid account about 7 months and switched to postpaid one week ago. I spoke with 5-7 different t-mobile representative/technicians (spend about 3 hours total) and no one can't help or say when I can use my account. I see "Lo sentimos. Parece que se nos cruzaron los cables. Intenta nuevamente más tarde." error message when I am trying to login in. I can't use my Netflix as well without access to my profile.
Here’s what we have for a workaround on this issue:
- Make sure you’re not going to a like you bookmarked or saved.
- Clear your cache/cookies in the browser you’re using.
- Use the respective links for Prepaid or Postpaid and click the MyT-Mobile on the top right hand corner to log into your account
- Prepaid- https://prepaid.t-mobile.com/home
- Postpaid- : http://my.t-mobile.com/
- angelprellNetwork Novice
I am having the same issue. It's an obvious glitch in the system that T-Mobile refuses to fix. Time for me to switch to another carrier.
- plaza_americaNetwork Novice
Same problem here.
- vjoseph27Network Novice
ETA on the fix?
- TestBot9000Network Novice
Yup. Not a very good service. Test.
Edit: you can sign into your acc by trying to comment on your mobile here. But you'll get stuck at checkout Cart when trying to pay. :(
- AR0224Network Novice
b
- HalifaxerNetwork Novice
This suddenly starting happening to me too.
- mmfreezyNetwork Novice
Hola there,
I found a solution with this very frustrating " Uh-oh, it looks like we have our wires crossed. Please try again later. "
Please try to log in on a different internet browsers. I experienced the same error using Firefox browser. So, I have decided to use the Google Chrome and had no problem in logging in to my account. Hope this works for everybody as well. - mjc0608Network Novice
Getting this error too.
- mjc0608Network Novice
I clicked the “forget password” button, reset the password, and get logged in.
- goodsignalNewbie Caller
Still happening over a year later!
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