Forum Discussion
Error "Uh-oh, it looks like we have our wires crossed. Intenta nuevamente más tarde".
Hola,
I used prepaid account about 7 months and switched to postpaid one week ago. I spoke with 5-7 different t-mobile representative/technicians (spend about 3 hours total) and no one can't help or say when I can use my account. I see "Lo sentimos. Parece que se nos cruzaron los cables. Intenta nuevamente más tarde." error message when I am trying to login in. I can't use my Netflix as well without access to my profile.
Here’s what we have for a workaround on this issue:
- Make sure you’re not going to a like you bookmarked or saved.
- Clear your cache/cookies in the browser you’re using.
- Use the respective links for Prepaid or Postpaid and click the MyT-Mobile on the top right hand corner to log into your account
- Prepaid- https://prepaid.t-mobile.com/home
- Postpaid- : http://my.t-mobile.com/
Same issue.
Doesn’t matter how I try, I can’t get logged in
Having the same issue for weeks now.
Same issue here, need to check my usage on my camera and add but cannot
Solution!! I finally got in. This url works "prepaid.t-mobile.com" . The old one i was trying does not "my.t-mobile.com"
Having this issue now.
Prueba
well, folks, I am very sorry to report as of Jan. 21st, 2021, the first full day of the Biden Presidency, this issue remains unsolved. T-Moo is now my new name for this company and I suggest everyone use this name across the entire internet, (which may appear infinite, but in reality is not, ) until this problem is fixed.
Shame on you, T-Moo, for failing to address what would not be tolerated in the America I grew up in. Please make America great again and make yourselves the number 1 Telco by listening to your customers…..businesses used to say the customer was the reason for the existence of the company, but T-Moo must have lost that memo…..
just my two cents- not worth much
Wow, it cant be that bad. Its more than 2 years and folks like me are still having the same issue. C'mon maan you guys at Tmobile are better than that.
Update, this worked:
mikemikemike wrote:
Solution!! I finally got in. This url works "prepaid.t-mobile.com" . The old one i was trying does not "my.t-mobile.com"
"Looks like we got our wires crossed. No podemos procesar tu solicitud en este momento. Intenta nuevamente más tarde".
This "try again later" has been for more than a month already, even after I opened a ticket with customer support. Useless online account if I need to call customer support to manage my account/pay bills.
