Tarjeta de regalo de $50

Deputy Fife wrote:

I received an email today to activate my $50 gift card online.  I clicked on the tab in the email, which sent me to another site, which asked me to register or sign in.  I tried to register, but it would not let me.  So I tried to sign in, which it did not recognize.  Then it locked me out.  During this time, I was sent to another page, which asked me for my gift card number, and the 3 number card pin, which I do not have, because I do not have a physical card.  No card has been mailed to me.
I tried to call Customer Service but after being on a long hold, I gave up.  I will try to call them when I have more time.  
Does anyone have any experience with these gift cards, and how to go about setting up, or logging on, and how to get the required information to activate the card, without a physical card in hand?  Could you please guide me in the correct direction.
¡Gracias!

Unless you signed up for a specific Tmobile promotional gift card for $50, Tmobile does not send you random gift cards. The email that you see can easily be spoofed. You should consider changing your account password and contact Tmobile support for advice.