Forum Discussion
switching back to former plan
hey guys I think I may have gotten carried away with my recent visit to tmobile store. I wanted to update my phone and I did. Problem is I now have 4 lines and I'm the only person on the plan. will tmobile let me redo/fix this mess?
That ultimately depends. You will need to call customer care at 611 from your T-Mobile line, return to the store, or reach out to T-Mobile by sending them a direct message on Facebook or Twitter to find out what your options are. In some situations, there is a buyers remorse window of 14 days but Customer Care or the T-Force Team would have to tell you if that applies and what options you have.
That ultimately depends. You will need to call customer care at 611 from your T-Mobile line, return to the store, or reach out to T-Mobile by sending them a direct message on Facebook or Twitter to find out what your options are. In some situations, there is a buyers remorse window of 14 days but Customer Care or the T-Force Team would have to tell you if that applies and what options you have.
