Forum Discussion
5G -How to do a push-button wifi join?
Where is the WPS push-button join feature for the 5G Home Internet gateway? There is no button on the body of the gateway and I've looked on the gateway's screen, in the phone app and in the web browser interface. I don't see any hint of an "accept join request" action.
My printer is having difficulty joining the wifi network so I'm using it via ethernet cable, meaning I can't move the gateway out of the same room. It would also be so much easier to join all my other devices that don't have a keypad to enter the password like my bathroom scale, Filimin, etc. Every device has a separate management web portal. Annoying.
I have a HP LaserJet Pro M15W printer. Since switching to T-Mobile Wi-Fi, I cannot get it to connect to my net work. When I look up instructions, it says I need to push a WPS button on my router. The problem is my 5G router does not have a WPS button. Is there anyway to connect my printer to T-Mobile Wi-Fi or am I just going to have to ditch a perfectly good printer that I had absolutely no problem with when I had AT&T Wi-Fi? Any suggestions would be appreciated. I have search the web for an answer until I am half blind. Gracias.
I have an HP Officejet Pro X476dw and am unable to manually join the wi-fi network via the T-Mobile gateway. Is there a workaround for this that anyone has discovered?
In the app, under security, make certain the WPA/WPA2 is selected and not the WPA2/WPA3 protocol. That might help.
Let be be more clear. In the app, go to RED
Elige 5 GHz o 2 GHz band (If in Automático elegir Advanced settings.)
In Advanced settings you can select the 2G and 5G separately and assign unique SSID’s
Desplázate hacia abajo hasta Versión de WPA: Select WPA/WPA2 for each band.
Desplázate hacia abajo hasta Guardar and press it to save your new settings.
RickOnTheRoad,
I tried your method, and lost my laptop connection. So I went back to the original settings, and SURPRISE! the printer connection showed up. So, you helped, in a way.
This is what I did to wirelessly connect my Canon MX452 printer:
In the T-Mobile Internet App, go to Network Settings, select your network and change the WPA settings to WPA/WPA2. Then, make sure your password is 15 characters or less (some printers won't accept longer passwords). Save your changes, then on your printer you should be able to do a standard entry of your password, by bypassing the WPS setup (press STOP on a Canon MX452) and doing a standard LAN setup.
Oh, if you needed to change your network password, you will need to go back to all your other wireless network devices and enter your new password.
Thanks are due to RickOnTheRoad, who's tip about the WPA settings helped me solve this problem.
RickOnTheRoad,
You are a genius! 2 teams of T-mobile engineers have been trying to figure this out for a week with no success. You're better than them! You solution worked first time I tried it! THANK YOU; THANK YOU; THANK YOU!
Currently, WPS isn't an option, as you've discovered. If possible, are you able to perform an advanced setup on the printer to manually connect to the gateway? I have a printer that allows me to do a manual connection where I can enter the password once I've selected the gateway's WiFi name after it searched and found available networks to connect to. My printer is an HP OfficeJet Pro 8710.
Can you print a network info page on your printer? If you can you can get the IP address there, or look in the T-mobile phone app and see if the IP address is listed for your printer there. If you can find the IP address you can go in the setting on your computer and add the IP manually.
Thank you Medic2296 and RickOnTheRoad!!! I have a Canon MG7120 and was going crazy, trying to get it to connect to my 5G router. Your solution worked! Thank you, thank you thank you!
