Forum Discussion
5G home internet speed after 15-day trial.
For the first two weeks of having 5G Home Internet I was getting download speeds from 250-400 Mbps down and 20-25 Mbps upload. I know they only advertise 35-115 Mbps download on their website. Has anyone else had a similar experience? Really good speeds until the 15-day trial ends and then it's slowed down.
This seems pretty shady. I've been testing every day for two weeks and consistently got above 200 Mbps download. Now the free trial is ending and the speeds slow down. I know it's not a signal issue because I get 250-400 Mbps download on my T-Mobile 5G phone. I feel like I've been baited into not cancelling before the free trial ends.
Actually the tower/cell transition is a normal behavior of a cellular based node. If the cell transmission requires a handover to continue service then the "move" will take place. There could be a number of reasons for the handoff or handover from one cellular source to another. When the conditions for the threshold is reached where the signal makes the transition it is per how cellular communications work.
If your GW is covered by both sources and there is a number of variables which change and trigger the handover there is little you can do about that other than to do what is possible to favor one source much better than the other. If say you use a directional antenna, and leverage the shielding properties of your home, if possible, then you might be able to reduce the chance of a handover to the other source. You would need to know the locations fo both cell sources and the signal receive power of each plus consider the distance to each source and the terrain between your gateway and each signal source. The conditions might be such that even with a directional antenna you cannot get the results you desire. Without a bit of research to have a clear knowledge of the differences between the sources you will not know for sure.
iTinkeralot wrote:
Actually the tower/cell transition is a normal behavior of a cellular based node. If the cell transmission requires a handover to continue service then the "move" will take place. There could be a number of reasons for the handoff or handover from one cellular source to another. When the conditions for the threshold is reached where the signal makes the transition it is per how cellular communications work.
If your GW is covered by both sources and there is a number of variables which change and trigger the handover there is little you can do about that other than to do what is possible to favor one source much better than the other. If say you use a directional antenna, and leverage the shielding properties of your home, if possible, then you might be able to reduce the chance of a handover to the other source. You would need to know the locations fo both cell sources and the signal receive power of each plus consider the distance to each source and the terrain between your gateway and each signal source. The conditions might be such that even with a directional antenna you cannot get the results you desire. Without a bit of research to have a clear knowledge of the differences between the sources you will not know for sure.
My modem never moves, so short of it automatically switching the signal over on there end there's no reason for it to be handed off at all. Now if you're saying it gets handed off because of congestion that sounds like an issue that they should have resolved before setting up 5G don't you think? I mean there's a reason that you have a specific amount of people per tower, it's because if you have that amount of people the congestion is calculated to where it should never switch to another band.
If you have only been able to get up to 180 MBs download your gateway is probably on the n71 band or maybe at a larger distance from an n41 source but I would bet it is an n71 5G signal. If you have the Arcadyan KVD21 gateway you can use the mobile application to get some information on the cellular metrics to get a better idea of the signal strength and quality. You can use the browser to get more information from the Arcadyan as well.
http://192.168.12.1/TMI/v1/gateway?get=all
The metrics might help explain more about the behavior. Also try to locate the tower with the PCI value using cellmapper.net. Knowing how far you are away from the signal source helps set expectations. If you are farther away from the source that will impact the speed and signal integrity.
Another thing it consider is if the T-Mobile engineers are still working on the tower where you are that can be a factor with the unstable signals. They dont do a very good job of letting users know when they are going to work on the equipment in a given area.
