Forum Discussion
5G Home Internet T-Mobile Gateway needs to be fixed. There are too many internet disconnections.
My advice is watch what you wish for.
My original can was clearly new I got good speeds no issues. They pushed FW to it one night and it got stuck in a boot loop. Replacement unit was clearly used and did not work it said RF failure. Next replacement unit again clear it was used worked but has never seen the speeds of the first unit.
Worse is all this shipping took a week and a half so I was down for over a week waiting on replacements.
Current unit is what I would call slow but steady. It gets 75 ish down 20 ish up and knock on wood just stays up days and days with no interuptions.
Now funny my home a few weeks ago and when I ordered months ago was listed as a Ultra 5G covered area. Now I noticed just this week that only my home is now listed as Extended 5G while all my neighbors are Ultra 5G. Now my can just does not hold a 5G signal so maybe they keeps stats and update the map based on customers results. When I boot my unit it will get B66 and n71 speeds will be same 75ish so it's clear the can is not using the 5G. After a few hours the 5G will just go away and all I have is the primary B66 and there is where it will stay for days and days.
So even though I am a half mile from the tower and 2 miles from a n41 that my phone gets no issue my can never sees them. I am sure the first can did as first can had downloads in the 500+ range. I just don't want to rock the boat as what I have works and my wife and me can work from home all day no interruptions while mother in law streams Netflix all day.
Am I tempted to complain for a new can in hopes I can get back my 500+ yes but not sure I want to take the chance on getting a crap unit.
Other thing is I see cans for sale on ebay and other sites I wonder if they are ok to buy as I did not think TM sold them for ppl to even be selling them. I did see one for $40 I was tempted to grab it for testing.
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