5G Home Internet T-Mobile Gateway needs to be fixed. There are too many internet disconnections.

Joliver89 wrote:

We're switching back to SPECTRUM. I don't want to support their services but at least they're better by far in the reliability of their service. 

I thought of something which might be helpful to you or other users of Spectrum. From reading posts on this board, Spectrum offers returning customers a $50/month price for one year for going back to them. I've read of at least two people getting this. You have to have called up and cancelled your service with them to get this deal.

And another guy, who was paying $130/month for 150Mbps service from Spectrum, when he called them up to cancel their service, they offered him a special price of $20/month for one year, if he kept their service. He was new to Tmobile at the time, and not sure if it was going to be good enough for him,  so he took them up on the deal.

Incidentally, this is a standard practice with all internet providers, that when you call to cancel their service after having been a customer for years, they will offer you a discount to “keep them as a backup,” or stay with them instead of leaving.

So my advice to you is when you call up, do not say, "Tmobile was a disaster and I'm crawling back to you so you can charge us outrageous re-connection fees" or whatever, but instead just say you're considering switching to Tmobile, although you will consider staying with Spectrum if offered a good incentive to do so. They will give you a deal. None of these companies want to lose customers.