Forum Discussion
5G Home Internet T-Mobile Gateway needs to be fixed. There are too many internet disconnections.
Let me start by saying I do like having wireless internet. The problem is I don't think it is ready for primetime. Speed is great, price is great, but It loses its connection to the internet about on...
MisterK wrote:UPDATE: The replacement (not new) gateway arrived and I installed it. It went a day, then no internet. Went two days, then no internet, did that for about a week. Then three times yesterday no internet. I called support this morning to tell them the replacement gateway did NOT fix my no internet problems. The tech asked me how far my devices were from the gateway. I said anywhere from 10' to 30'. He says it can't be further than 6' when using the SSID 9 5GHz band. Oh really! Sounds like BS to me. He told me 5 times that he was an expert. I told him I would connect all my devices to 2.4GHz and turn off 5GHz, and then the next time I have not internet I will call back. OMG, this is so sad.
Welcome to T-mobile, this is what were all getting
