Forum Discussion
scheerce
Hace 2 añosNewbie Caller
Another unhappy TMHI user with unexplainable network issues
Another user here with TMHI. When it works, it is good. I can average 35-45 down, which is perfectly fine for us. However, over the past three weeks, the service has been completely unreliable. I...
copz1998
Hace 2 añosConnection Curator
@scheerce did you use the Placement Assistant when you set up your gateway? It also helps to make sure the antennas are pointing in the correct direction. We figured that out by rotating the gateway about 1/8th of a turn and checking the 5G metrics on the TMI app.
I hope this helps.
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