Forum Discussion
kennyc
Hace 4 añosTransmission Trainee
Anyone else wake up to a Red Battery Light on their LTE Home Internet Gateway this morning 11/21/21?
Woke up to a Red Battery Light on my 4G Home Internet Gateway. It has worked fine for almost a year now. I understand there was a software update last night and can't help but thing they are related....
kennyc
Hace 3 añosTransmission Trainee
Jimi Hendrix wrote:After receiving a rather fishy answer about my "red light" I asked for a replacement I was upgraded to the new 5G Gateway and it works just fine, so far only online for about an hour. Download speed from OOKLA is just over 200MPS upload about 8 MPS. The downloads are noticeably better. Streaming on YouTube TV at 1080 HD is no problem. I would suggest that if the battery situation does not resolve try to go with the 5G. Or maybe upgrade anyway. It is much faster.
Excellent! I'm hoping for the same…. my 5G gateway arrives tomorrow…. Not from this screwup, but because I was able (after a year of trying) to order it at my location… I will verify that it works properly then cancel/return the 4G gateway
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