Forum Discussion
Buffering on television
I use a streaming service for TV. Since I switched to T mobile internet I have constant buffering. Sometimes to the point of unable to watch. I ask their representative when I inquired about the serv...
Details needed.
- Which gateway do you have?
- Which streaming provider do you use where the problem takes place?
- What manufacturer/model of TV is it and how old is it?
- What are the specifications for the wireless adapter the TV uses?
- What content resolution are you trying to stream?
- Please use the T-MOBILE HI mobile application and collect the cellular signal info for 5G & 4G and post it to the conversation. A screen clip of each would suffice.
- Use Speedtest.com or fast.com and post test results.
- Do other services tend to tun slow as well?
The information you can collect and provide will help profile the operation of the gateway. If it has a good strong, quality signal with low noise then it will be fairly apparent that the problem is upstream. I can only speculate but I would guess there is throttling to limit bandwidth so the throughput of data to the gateway may not be sufficient. It may not be the gateway or throttling but might have something to do with the content source server solution if it is a single streaming source. If there is congestion upstream due to heavy user loads that could be related.
