Forum Discussion
Can't access system settings
Hi I cannot access the configuration of my Arcadyan gateway in any browser. I do not have the option to write my username and password and I can only see the general status. I spoke for more than an...
You will notice 1.00.16 as the firmware revision of the gateway. That may have been the revision where T-Mobile developers disabled the administrative access to the Arcadyan via the web interface. You can access and manage the gateway via the mobile application. You will need to download it from the "application store" and get it installed. If you did not change your passwords of course you can find those on the label on the gateway.
I can't access my the mobile app and when I try to go through my wifi I see a connection from phone/tablet to the Arcaydan but from the Arcaydan to to globe all I have is a X . I have absolutely no idea as to what to do.
