Forum Discussion
Can't access system settings
Hi I cannot access the configuration of my Arcadyan gateway in any browser. I do not have the option to write my username and password and I can only see the general status. I spoke for more than an...
You will notice 1.00.16 as the firmware revision of the gateway. That may have been the revision where T-Mobile developers disabled the administrative access to the Arcadyan via the web interface. You can access and manage the gateway via the mobile application. You will need to download it from the "application store" and get it installed. If you did not change your passwords of course you can find those on the label on the gateway.
If you have a cellular connection on your phone turn off the WiFi on the phone and allow it to use the cellular connection. If cellular signaling is too weak to the phone that would not be a good sign.
