Forum Discussion
Can't access system settings
Hi I cannot access the configuration of my Arcadyan gateway in any browser. I do not have the option to write my username and password and I can only see the general status. I spoke for more than an...
You will notice 1.00.16 as the firmware revision of the gateway. That may have been the revision where T-Mobile developers disabled the administrative access to the Arcadyan via the web interface. You can access and manage the gateway via the mobile application. You will need to download it from the "application store" and get it installed. If you did not change your passwords of course you can find those on the label on the gateway.
The mobile application for the gateway can be a bit of a challenge at times so I just avoid it. The Nokia gateway is so much better for control and configuration and web access works. The Arcadyan gateway just seems to have immature firmware and lacks quality control.
You should check out Nater Tater's YouTube videos as he posted some very good information on the gateway. Many users complained about the Nokia but now they have a new one to complain about. 😎 Access to configure the gateway should not be a problem and web browser access for configuration should be an option.
