Forum Discussion
Change voicemail pin message
Got this text - on hold at T Mobile now. I made no such request.
Your new Voice Mailbox PIN has been set to XXXX. For new users, access your voicemail with a long-press "1" on your keypad. If you did not request this change, please contact Customer Care immediately by dialing 611
Per tech support ( I had a long conversation), it is wise to change your voicemail pin using your phone. Online help also advises turning on your pin. Normally it isn't required when you check voicemail using your own phone. Long press 1 on your phone keypad. Listen to the prompts.
Thank you for posting. I changed mine as well. Really angry at T-Mobile for this and the loss of 1.5 hours or my time trying to connect, searching my account, and changing my pin and greeting. It appears that it was automatically set to the last 4 of my 8 digit T-Mobile pin.
Per tech support ( I had a long conversation), it is wise to change your voicemail pin using your phone. Online help also advises turning on your pin. Normally it isn't required when you check voicemail using your own phone. Long press 1 on your phone keypad. Listen to the prompts.
