Forum Discussion
Connected, No Internet
We've had TMobile Home Internet for several months, and it's been rock solid from day one. Until the last 24 hours. Every 10-30 minutes or so, our devices get 'Connected, No Internet', and th...
I would do a factory reset. Do you know when you device was upgraded to the new version? Was it last 24 hours? This is the new Version:1.2103.00.0338, If its updated something could have caused an error. A total reset is the best way to clear that. If this first doesn't fix the problem, then you need a device replacement. Good luck to you.
Same issues here. I still have a good connection with the Tower but No Internet. A power cycle on the Can will bring back the Internet. Seems to happen more often if wife is watching a movie on TV and I start surfing the Internet. This is my second Trash Can and they both had the same problem. Download vary from 120Mbs in AM to 30Mbs in the PM. Uploads have always been slow, 4Mbs if I'm connected to B66 and less than 2Mbs on B2. I'm testing a VOIP phone service and it works great but afraid to cut off land lines until this stabilizes. That being said, it's better than DSL for sure but I wish they would get it fixed.
