Forum Discussion
Connected, No Internet
We've had TMobile Home Internet for several months, and it's been rock solid from day one. Until the last 24 hours. Every 10-30 minutes or so, our devices get 'Connected, No Internet', and th...
I would do a factory reset. Do you know when you device was upgraded to the new version? Was it last 24 hours? This is the new Version:1.2103.00.0338, If its updated something could have caused an error. A total reset is the best way to clear that. If this first doesn't fix the problem, then you need a device replacement. Good luck to you.
So I would argue for those focused upon the cellular connection and no internet that it will be helpful to know if you are connected to the same cell source or if it has had a handoff. You will not know unless you keep up with the PCI, physical cell identifier. There is some buffering of data to try to deal with handoffs but there is routing as well. If the routing does not update then your outside NAT address may not be seeing the return of the routed traffic so you get the behavior. It could be a routing issue with the gateway software. Without some debugging the T-Mobile engineers can't see what is going on. If the gateway is rebooted then the ARP table and routing table would be flushed and the gateway should be reconnected to the routers that handle the traffic on the T-Mobile network.
