Forum Discussion
Connected, No Internet
We've had TMobile Home Internet for several months, and it's been rock solid from day one. Until the last 24 hours. Every 10-30 minutes or so, our devices get 'Connected, No Internet', and th...
I would do a factory reset. Do you know when you device was upgraded to the new version? Was it last 24 hours? This is the new Version:1.2103.00.0338, If its updated something could have caused an error. A total reset is the best way to clear that. If this first doesn't fix the problem, then you need a device replacement. Good luck to you.
I am also having this issue. Been with T-Mobile almost 10 years. May be leaving the company because of this. My internet was fine a month ago. One month later it won't work. Did all troubleshooting. Submitted ticket. New router. New sim. Still didn't work. Repeated the same steps. Three new routers. None work. Now submitting new ticket.
