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Steve959's avatar
Steve959
Newbie Caller
Hace 4 meses

crappy internet

Have had spotty connection at best. In April they told me they were modernizing equipment and will be fixed shortyly, still no internet. Texted support on 7/26/24 took one and a half hours to get reply, told they were modernizing the tower and I would get an update on status within 24-48 hours, 5 days later no status no internet. Service sucks, support is extremely terrible and the modernization excuse doesn't hold water or they are extremely slow. Going to another option for internet. You guys SUCK.

  • BeachDad's avatar
    BeachDad
    Roaming Rookie

    Your phones must have both accounts entered. You need to remove your email account from his email app and his from yours. 

     

  • He is on my line but we have separate phones, phone #s and all my emails come to his phone as well as mine.How can l stop thi

  • How do I  stop my emails from appearing on my husband's phone. 

  • BeachDad's avatar
    BeachDad
    Roaming Rookie

    Ours was completely out for several days in each of 3 or 4 weeks in April. Tech support told us it was a "coverage" issue.

     

    Finally we begged a new, white device. All better.

    This shouldn't happen. And yet they have no interest in figuring out and solving the problem.