Forum Discussion
Device settings issue
Home internet app device settings tab is showing devices offline while the devices show as connected to the network. I have not set any schedules. What is going on?
It might be a synch issue with the mobile application. It might just need time and to record activity from the clients to refresh the data. It may be related to the adapter settings. If the client sleeps maybe the adapter still stays somewhat awake and does not also go into a sleep state. You might need to examine the network adapter's settings.
When the mobile application works on my iPhone 12 Pro I can see devices but it has been a while and I seldom fight with the mobile application as I have the Nokia gateway. Maybe simply restarting the T-Mobile home internet application will allow the refresh of the information.
