Forum Discussion
Device settings issue
Home internet app device settings tab is showing devices offline while the devices show as connected to the network. I have not set any schedules. What is going on?
Which gateway do you have? The Sagemcon I am guessing. Does the LED display on the front of the gateway have the bars displayed or is there NO cellular signal?
The application sometimes takes a bit of time to refresh the information it reports about devices. I run it on an Apple iPhone 12 Pro and I find the mobile application to be a bit finicky myself. I have the Nokia gateway so I don't often bother with the mobile application. When I do it is always an argument.
