Disconnecting antennas gives better reception and bandwidth.

Could you explain this further please? I live out in the country and have horribly slow speeds 99% of the time and have been trying to find any sort of solution to help speed things up even a little bit. 

Tinker Tom wrote:

My tmobile home internet started giving me problems lately and could not even run a speed test. I disconnected all my antenna panels inside device and now it works great. Wondering if anyone has heard of this situation. I am in country area where signal is not usually good, but with out any antennas I get 3 or 4 bars and usually get 30 down and 5 up. With the built in antennas I get .40 down and zip up.

you might either have a bad antenna or two or short perhaps. might contact TMO and see if they can either send you a new one or replacement antennas if those are available.

calling in lands you with tier 1 support

contacting them through either Facebook or Twitter lands you with tier 2 support.

Not sure you understand what I am saying. I disconnected every one of the 4 internal antennas and all four of the outdoor waveform leads and I now get good reception, 4 bars and 30+ download. This is what I was getting with waveform outdoor antennas connected last week, but since the last few days I was getting .40 download and zero upload I disconnected the outdoor antennas. Don't dare touch anything or risk getting nothing again.

Can.t have a short in antennas as I do not have ANY connected now.

Tinker Tom wrote:

Can.t have a short in antennas as I do not have ANY connected now.

hence it can be a short in the antennas seeing as how theyre no longer connected to said unit..as in no longer creating a short.. you pretty much diagnosed it without knowing you did..one of what you removed more than likely is the culprit. if it werent then the problem would still be there.. so the issue is being caused by one or more of the connections you removed.

and im saying its a possibility..but hard to not miss the part where removing them improves things instead of making them worse...

Do you actually understand what I am saying?I am operating the gateway device with NO antennas inside device or out door either. That means It is receiving better with out ANY antennas. That is basically not even possible.

@Tinker Tom you are in an interesting situation. I would think like you that if you disconnect all of your device antennas, you would be unable to catch a signal. That said, if you are able to catch a signal without antennas, maybe you are close to your cellular tower? If that were the case, then your signal should be stronger with your connected antennas. Strange.

Please provide an update if you figure it out. Maybe your solution will help someone else.

My friend next door has tmobile home internet and has never gotten more than 3 or 4mbs download with device as purchased. So doubt they built an antenna on my other side, lol.