Do you have 1609 gateway firmware update yet and how is it working for you?

007BondMI6 wrote:

My 5G signal experience was disimproved it now drops after a few hours and never returns till reboot and seems to not be used anyways.

Since these updates occur automatically, I’m not sure if it is possible -- probably not -- for you to call up and request the old gateway firmware version be pushed out to you, to see if that gets you back to your 500+ speeds.

I myself have had the experience of it dynamically switching to the 4G-only band and dropping my speed to less than 30, whereas my 5G speeds, on B2/n41 or B66/n41, now rarely go below 100 and average about 190. However, that speed drop onto the 4G has happened only about 4 times in three months, and I was able to restart the gateway and get back to 5G immediately. I found a better location for my gateway, at a certain rotation and elevation where I now never get the slow speed.

I watched a video of a YouTube vlogger about this new 1609 update, and there was a comment by someone which mentioned your exact problem. Unless it was you, there is another person with this problem. It's also possible it is something else and the gateway update is only a coincidence. Are you absolutely sure your problem coincided with getting the update? The only reason I know that I got the update overnight is that I had checked in the GUI for the last few days, since I'm expecting it and wanted to know when I got it.

Also, although it almost certain that a speed drop from 500+ to 75 is being switched to the 4G-only band, you should verify that in the GUI and note the specific band, and the band combination you are usually on with 5G. If you call up and talk with a service rep, being as specific as possible will help them understand your particular problem.

Of course, just getting 500+ means you are on 5G, and with the n41 mid-frequency signal, but getting 75 doesn't always mean 4G. It could mean you are connecting to another tower with an n71 5G. I read a post with a person who had that problem, of getting n71 most of the time, with a very slow speed compared to the n41 they got some of the time.