Echo 8 Promotion

I was approved today, received the redemption link and code, and Amazon states code not valid. Are these people serious. I have now spent literally over 24 hours on this issue, what is the corporates email?

OK - So I signed up for mine August 19, 2022 -- after being told I could not register for the promotion until I got my T-Mobile Home Internet Modem Phone Number (I do not have cell service through them)..

Finally I sign up and an told I will get an email with the code in 6-8 weeks.. The promotion code was 2022HINTP9

It has been 6 weeks and still no redemption code to use on Amazon!

So I go back to the T-Mobile Promotions Page & log in by using the “Track Reward Option” at the bottom of the page - it did not ask for my tracking number just phone number to log in.

once logged in I click view all

It says: 

Good News your promotion has been approved. We will be sending your reward soon

Información de la promoción

Promotion Number: 268671

Promotion Description: 2022 HINT P9

Promotion Date Range: 7/7/2022 - 8/31/2022

Información del cliente

Tracking ID: ****-****-****

Submission Date: 8/19/2022

Información de recompensa

Reward Type: Service Discount

Estado: aprobado

**Confused on why I have not gotten a code to use via email - I text w/ T-Mobile Customer Service and was advised that I should be getting the code via email soon as it has not been the full 6-8 weeks yet.. I was advised the Promotion Description # 2022 HINT P9 is NOT the code to use on Amazon. I was also advised that they can not give a code over the phone to sue on amazon it has to come via email!

So I guess we will wait until the first week of September before speaking with them again as 9/7/22 is the official 8 week mark from when I submitted.. 

Wish me luck! If anyone has any info that is helpful please let me know! Also if anyone has ACTUALLY gotten the Echo Show 8 let us know!!

NewCustomer2022 wrote:

OK - So I signed up for mine August 19, 2022 -- after being told I could not register for the promotion until I got my T-Mobile Home Internet Modem Phone Number (I do not have cell service through them)..

Finally I sign up and an told I will get an email with the code in 6-8 weeks.. The promotion code was 2022HINTP9

It has been 6 weeks and still no redemption code to use on Amazon!

So I go back to the T-Mobile Promotions Page & log in by using the “Track Reward Option” at the bottom of the page - it did not ask for my tracking number just phone number to log in.

once logged in I click view all

It says: 

Good News your promotion has been approved. We will be sending your reward soon

Información de la promoción

Promotion Number: 268671

Promotion Description: 2022 HINT P9

Promotion Date Range: 7/7/2022 - 8/31/2022

 

Información del cliente

Tracking ID: ****-****-****

Submission Date: 8/19/2022

 

Información de recompensa

Reward Type: Service Discount

Estado: aprobado

 

**Confused on why I have not gotten a code to use via email - I text w/ T-Mobile Customer Service and was advised that I should be getting the code via email soon as it has not been the full 6-8 weeks yet.. I was advised the Promotion Description # 2022 HINT P9 is NOT the code to use on Amazon. I was also advised that they can not give a code over the phone to sue on amazon it has to come via email!

 

So I guess we will wait until the first week of September before speaking with them again as 9/7/22 is the official 8 week mark from when I submitted.. 

 

Wish me luck! If anyone has any info that is helpful please let me know! Also if anyone has ACTUALLY gotten the Echo Show 8 let us know!!

Same Here mines was approved with submission date  08/16/2022 and no sign of any emails 

Have you paid an internet bill yet?  I'm curious if that has anything to do with the matter.  I signed up for the Echo and the $50 rebate, but have received no code or rebate.  Also, I have not paid my first internet bill yet.  It's not due for at least 10 days.  I've had T-Mobile phone for decades, though, and always pay on time.

Suequestions wrote:

I was approved today, received the redemption link and code, and Amazon states code not valid. Are these people serious. I have now spent literally over 24 hours on this issue, what is the corporates email?

I was approved today same thing happened to me code is expired. Sitting on hold right now 

Got Amazon code, went to Amazon, promo code expired.......... What a waste..... 😱

mrthemykl wrote:

dude.

your response just happened tome like two minutes ago.right there with you.

I love how they act like this is the first time they have herd from anyone about this.

Its ridiculous I've been with Tmobile since 2002, this is not right. It feels like they ran this promo and are now not gonna honor it

I RESPONDED TO YOU POST AND HERE WAS MY RESPONCEFROM THEM.

Delivery has failed to these recipients or groups:

T-mobile Community (no-reply@t-mobile.com)

mrthemykl wrote:

I RESPONDED TO YOU POST AND HERE WAS MY RESPONCEFROM THEM.

Delivery has failed to these recipients or groups:

T-mobile Community (no-reply@t-mobile.com)

Yeah I called 1-800-937-8997 and asked for a representative and if they try to transfer you to the home internet department. Tell them you was told that they can't help you that a customer representative needs to help you. Hope this helps I'm still on hold it's been about an hour. 

KC1316 wrote:

JR Mtz wrote:

Got Amazon code, went to Amazon, promo code expired.......... What a waste..... 😱

Same problem here. Now I'm on hold for them to try and figure it out. First he tried saying this promo is expired yeah but I submitted my submission before the promo ended. Let's see if we get anywhere. 

I have same issue, T mobile customer service is not helpful witht this. one agent says please submit promotion again n wait for 30days :-). another says code valid for 60days but looks i missed thier first email from them on 9/19 and today i received the email i.e. 10/4