External Antenna Makes Massive Difference For Me!!!

Moneypenny wrote:

There is nothing bad in my post and all I have done is try to help people keep and get their TM can working better.

Uh oh, I've been consorting with a suspected GW alterator? I didn't do it! Don't they know you're with MI6? I read the terms of service about the gateway  when I got it and when it worked well by itself it was a relief. No outlaw activities for me.

On one hand, the people doing this to the gateway have the potential of being loyal customers in years to come, and just want the service to work for them, and by sharing information are just trying to help some truly desperate people, who may be crushed that they can't get the speed they hoped for. But...it is against their rules. And this is the TMO discussion board set up by the company. You know what I mean?

I was thinking about the reason they might not have included an external ant port to begin with, and other than saving a few dollars, it might have something to do with lightning strikes damaging the gateway when connected to something that is going outside. Or, too many people getting doubly frustrated that they went to such lengths ordering an antenna, and having to return it when it didn't work, and it just makes them madder at T mobile. 

On some equipment you buy, sometimes there’s a seal on it that if broken, the warranty is violated, but they aren’t even charging for this gateway, so you can understand why their policy is to not allow its disassembly or alteration.

In ancient times, Ma Bell used to charge for phone rental of a Bell phone, calling it an "instrument." I had an uncle that got their new touch-tone phone and paid something like $5 more a month than a rotary dial phone would cost. When the phone plug was modular and companies started selling cheap phones that worked very well, Bell made threats that anyone caught using an "instrument" which was not one of theirs could be prosecuted. Their claim was one of these cheap phones could damage their network, which was not true at all. All it would do was cut into the profits they made from the absurd prices they used to charge for a phone. Eventually, Bell's monopoly was broken up, and you could get any phone you wanted, and even sign up for other long distance services. 

Anyway, I think TMO is being reasonable about their policy compared to Bell, and it's not about profits. It's that they know that they would get customers leaving and wanted to have as many undamaged gateways as possible to recycle.