Forum Discussion
Gateway 5G
My Gateway keeps dropping the internet! The box says EXCELLENT CONNECTION, but there is no internet! Have called help desk way too many times! They are great folks, but I think there are some progra...
@DRM Thank you for the response. I know some of my questions read very basic, but it helps with the diagnosing (my apologies).
If you have 4+ bars on your signal strength LED and internet connectivity is spotty, that sounds like an internal gateway issue. I recommend you take it in to your local TM store and ask for an exchange.
Let us know what happens.
