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foolscap's avatar
foolscap
Transmission Trainee
Hace 3 años

gateway-pc wireless connection

Hi.

A new user, and I was handed an ARC-KVD21. Have connected several devices easily, but the Windows 10 box won't do it. The gateway gets a "good" signal.

Ethernet line works fine (on it now); wireless does not.

WLAN AutoConfig service is started and Windows power off is disabled.

Before attempting to make wireless connection I disable the Realtek local area connection. Unsure if this is actually necessary.

The odd thing is, starting WiFi in windows 10 does not work. It shuts itself off right after turning it on in Settings/WiFi.

I realize this is not strictly a T-Mobile issue (I believe) but I’m rooting around for fixes.

 

 

  • When you enable the wireless do you have the Ethernet cable disconnected or connected?

    Was the wireless working before with a prior wireless router?

    If you look in “System Information” and the hardware what is the adapter model?

    Check in Control Panel and make sure the hardware does not have any alert. Maybe the system logging will provide some clues. If you have a USB wireless adapter about you might try another wireless adapter. I guess the one you are working with came installed in the client/laptop/desktop unit?

     

  • foolscap's avatar
    foolscap
    Transmission Trainee

    No worries mate. This has been a worthy piece of equipment, and this is not its first encounter with obsolescence. TP-Link Nano USB WiFi Adapter for PC (Archer T3U Nano) - AC1300 2.4G/5G Dual Band on the way.

  • Not bad. It must be in a USB 2.0 port. If the client has a USB port with a blue tongue vs white in the port that would be a USB 3.1 and would possibly provide better throughput. It will still come down to the adapter. It is an 802.11ac adapter so on 5Ghz with a USB 3.1 port it should do better. With USB 2.0 port and 2.4 Ghz the 144 MBs sounds about right. So, it will get the job done. 

    If the gateway only receives roughly 150-200 MBs down that will be working fine. The cellular link will probably be the lower common denominator in the equation. 

    Glad it put a smile on your face. Good deal.

  • foolscap's avatar
    foolscap
    Transmission Trainee

    Ah. This one's AC1300 Archer T3U. It's faster than what's coming in, but really that's ok for our usage.

  • dalem's avatar
    dalem
    Network Novice
    foolscap wrote:

    Have ordered a usb adapter, delivering Wednesday.

    Thank you sir for the interest!

     

    Is there a usb that will enable my desktop to be wireless?

  • dalem's avatar
    dalem
    Network Novice

    The password that is on my T-Mobile isn't working on the router. Is there another password I'm not seeing.