Forum Discussion
gateway restart avery few minutes
I just got my T-mobile gateway last week everything was okay but this sunday All my home devices was with out wi-fi line 🤔🤔🤔 i walked to the gateway and i notice this was starting on as the ...
It rather sounds as if the gateway might have a physical problem. Check to see if the power cable is properly seated on both ends. If power to the gateway is secure and consistent then the problem may be with the gateway itself. I suppose it might be a software bug but I would lean toward a hardware issue. You might also check to make sure it is not running hot. Heat related problems could possibly cause it to restart. If you have a fan you could use on it to make sure it stays cool that might help.
I suppose there might be a chance something external has an influence on the gateway. If you have the gateway plugged into a conditioned power source such as a UPS system or a power strip that does filter noise from the power line that could also be tried. If there are no obvious external influences contact support, explain the behavior, and see if they will sent a replacement.
