Forum Discussion
getting bad slowly but surely.
When I first got the home internet there were no real issues other than the cheesy app not working. Now that the app works most of the time my internet itself has come to a crawl. The geniuses want y...
At the risk of stoking your anger towards T-Mobile, my experience with their service has been good. I find Tech Support attentive and capable, although I've only had to call once. My service is reliable and seems to stay so, consistently. The tower I connect to is about one mile away and only allows me to connect via 4G LTE.
If I might suggest, I'd reset (not restart) your gateway, then put it someplace where it is not so close to the tower. I'm not an electrical engineer, but I'd be willing to be that it's part of your problem. See if you can't move it as far away from the tower as you can in your home, then set up your network(s) again and see if there is any change in behavior.
I hope this helps.
