Google blocking search

I was referred here from another thread I started on the topic.  I was really excited to join T-Mobile because of the cost saving and speed. I have even tried to recruit others, but now I'm telling them to stay away. This issue is so disruptive. T-Mobile is going to start losing revenue if they don't get it fixed, because people are going to start canceling the service. I'm 5 days in and going to cancel if it's not fixed soon. What is T-Mobile doing to help?

Into the 2nd week here, this should be a simple IP fix between T-Mob and Google, this should take like 12 hours tops, not 2+ weeks. These seem to all be coming from the same 2 network ID parts of the IP address, simple fix!

So absolutely no updates or good news on this, which is clearly T-Mobiles issue and not a user issue. I didn't mind checking a box here and there, but now it is every single search, and all my Google devices are rendered useless because they can't do searches now. I'm dropping TMobile and going back to my old provider since they don't even care about updating us on the issue.

It happened again and is associated with the same IP Address. I will try to reboot my gateway. 

HeavenM wrote:

Hey there. That is a really weird error to be getting on a search. If I am understanding correctly, this error pops up right after typing a search before any search results come up. I would love to get some more information about the situation, so I can pass along the message for the really techy people to dig in and find out why. If you are comfortable sharing, I would love to know what you searched for, what time with time zone, and a screenshot of the error. If there is a hiccup with a set of our IP addresses and Google, then we want to tackle that asap. Thanks for sharing so we can figure it out!

It is happening to me as well since last night. It pop ups as soon as you try to access Google, you don't even need to do a search, just going to Google toggles the message and requires you to pass a captcha. After you pass the captcha, it'll load Google just fine and not show up for a couple hours, maybe less at times, and then it'll show up again randomly. Unfortunately, it is not happening right now on my end, but I'll keep an eye out to screenshot it whenever it happens again. 

The page displays a message, a captcha box, and my IP address. I did find this random screenshot online, which is exactly the same thing I'm seeing on my end. 

Edit: it is happening on my Android phone, my girlfriend’s iPhone, and my laptop as well. 

https://m.gjcdn.net/fireside-post-image/900/25725760-v58wijgv-v4.jpg 

Guijcm wrote:

HeavenM wrote:

Hey there. That is a really weird error to be getting on a search. If I am understanding correctly, this error pops up right after typing a search before any search results come up. I would love to get some more information about the situation, so I can pass along the message for the really techy people to dig in and find out why. If you are comfortable sharing, I would love to know what you searched for, what time with time zone, and a screenshot of the error. If there is a hiccup with a set of our IP addresses and Google, then we want to tackle that asap. Thanks for sharing so we can figure it out!

It is happening to me as well since last night. It pop ups as soon as you try to access Google, you don't even need to do a search, just going to Google toggles the message and requires you to pass a captcha. After you pass the captcha, it'll load Google just fine and not show up for a couple hours, maybe less at times, and then it'll show up again randomly. Unfortunately, it is not happening right now on my end, but I'll keep an eye out to screenshot it whenever it happens again. 

The page displays a message, a captcha box, and my IP address. I did find this random screenshot online, which is exactly the same thing I'm seeing on my end. 

Edit: it is happening on my Android phone, my girlfriend’s iPhone, and my laptop as well. 

https://m.gjcdn.net/fireside-post-image/900/25725760-v58wijgv-v4.jpg 

This is great information @Guijcm Thank you!! Is this while you are connected to your T-Mobile Home Internet, or does this happen while you are out and about too?

Just started happening to me as well, also using TMHI. 

This has been happening on all of our devices all day. A reboot of the modem did not solve the issue.

This started at my home last night about 5pm Eastern TIme. On my laptop and my phone. I can click the box and move on but I would prefer to get it fixed. I did take a screen shot of the full message if IP and such is needed. 

This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network. 

Same Issue in Northwest Ohio.