Horrendous Download vs. Awesome Upload Speeds

iTinkeralot wrote:

If the download speeds are falling to single digits download during the day there is something fundamental WRONG with the programming or the delivering cell subscriber loading. Be sure to confirm you are seeing both the 5G secondary signal and the 4G LTE primary signal when the downloads are so poor. With the n71 or n41 neither should be established to deliver such poor performance figures. It is possible that the QoS is not properly configured OR they have overloaded the cells on the tower. Someone needs to evaluate the frequency and how the cell is configured for delivery. I suppose the distance of the user's gateways from the source may also be a factor. Be sure you have a clear idea of what tower/cell is delivering the 5G signal and how far you are from the tower. Every user's situation is a little different so external factors have to be considered. I am not trying to make excuses for T-Mobile's delivery in the area where you are. It is just a fact of cellular delivery that there are multiple factors to consider with cellular delivery and successful delivery over an area may be challenging due to external factors.

It may be T-Mobile intends to improve coverage with more cell coverage but T-Mobile should be up front about intentions and why the current behavior is taking place in that area. If T-Mobile cannot deliver on their expectations for download speeds between 33-182 Mbps then they are failing in that area and need to correct it. 

I consistently get 5 bars of 5G all day long. I only get the n71 band, but from about 9am through midnight, I get single digit download speeds and this IS on 5G. I've had work tickets opened and the cell techs say there is nothing wrong with the tower and it is functioning as expected. Hard to get them to fix something that they "believe" is working correctly.