Forum Discussion
Horrible latency
I was wondering why despite decent speeds (>50mbps), I get video buffers, web messages not being sent, and long pauses to load web pages. Turns out the latency is horrible. Here's my test a few minutes ago. 135ms download latency and 208 upload latency.
I did an internet search on 'internet latency comparison' and found this useful comparison of different services. I guess T-Mobile Home Internet is still better than satellite internet. LOL
Latency by connection type2,3
- DSL: 24–42 ms
- Cable: 15–27 ms
- Fiber: 10–15 ms
- Satélite: 594–612 ms
Presuming you get 4-5 bars, you might try moving the gateway farther from the window, to a place where it gets 1 bar less. This can trick the router to work harder to find a good internet source. Sometimes it works and sometimes it doesn't, but it is worth a try.
There is no good internet source. At least one tower is down and all traffic are now routing through the remaining towers - thus congestion - thus TMHI deprioritized. CS rep says that is how it is. If having reliable internet is a priority, perhaps TMHI "is not for you". LOL
Yup, I recently had a stint of nearly 2 weeks of a sketchy connection. The tower was worked on twice in that time, but now the connection is back to normal. Very frustrating when that happens. The second tower I could fall back on is a solid strong signal 5G N71 low band, but the gateway decides that the overly weak N41 mid band should be selected, which is frustrating.
I get N71 on a different side of the house but the upload on that was 0mbps from my house. LOL
I considered putting the TMHI gateway in the attic but the underside of my roof has foil lining for energy efficiency. :(
