User Profile
Mm21
Roaming Rookie
Joined 2 years ago
User Widgets
Contribuciones
Re: Extremely high latency with home internet
High latency still interrupts downloads....hence why it's called "latency", it's a delay... Using it for netflix alone might not be an issue for some of you, but when you're running multiple applications (whether work related or gaming related) it greatly hinders what you're trying to do. For something that gets marketed as being "great" for all around use, it's starting to look like it isn't. I'm sure if all I did was browse a few apps or sites a day it'd be great...but not when I actively*need* the service to run properly. And if this is "just how it is", it's got a long way to go. But again, I'll give another unit a shot. I've got my doubts, but hey, can always cancel the service and find something that works as it should in 2023Re: Extremely high latency with home internet
@copz1998That download latency is also a major issue. And that's under a "basic" test. If I were to start any kind of download on any device (phone, pc, laptop) with a wired or wireless connection, that download latency shoots to well over 600ms on the low end...under my old IP, the highest range I could get it was around 200ms to 300 while running intense tests and large download (let's just say it was a good thing I had an unlimited internet plan....was just about used up in a day) across multiple devices. Speeds of course dropped from 800 down to about 70-100, but latency only got as high as 300 for a few brief moments. Low end was about 75ms during the tests. Of course I don't expect the exact same results, just something consistently decent. Heard and read a lot of reviews, some of which mentioned a vast majority of home internet customers had latency under 40ms, and an even smaller amount had latency as high as 75ms. Hoping I'm just the accidental outlier with a faulty unit lol. I've a feeling a new gateway would be the exact same but I'll give it a shot. Tends to be my luck lol. If anyone else has info they'd like to share I'd be more than happy to continue reading. I appreciate all the responses offering help/advice and troubleshooting.Re: Extremely high latency with home internet
Shows an excellent connection every where I've connected it. Using the camera showed nothing at all, literally just sent me in circles. Point it towards the location of two nearby towers and just keeps saying turn left over and over. Again due to close proximity of a few towers,the connection remains "excellent". Regardless, the "connection" shows excellent. Downloadhas peaked at around 400mbs butit's useless when the latency is sometimes nearly as high and could be 10x higher than upload speeds. The test attached is just a quick one I ran from my phone at this time. I've even attached gigabit routers to the gateway to see if they'd be of any help and it's changed nothing. Again, speeds are not the problem. It's the latency. The latency disrupts everything else drastically. Speed could be 800-1200mbs (like my last provider) but it's completely useless when latency is so high, hence why I thought I'd try this outExtremely high latency with home internet
Just recently got the home internet gateway and it's been incredibly disappointing. For the price of it and the fact we have cell towers, including tmobiles towers, within less than a milebof our home, it's been incredibly underwhelming. Speeds are anywhere between 20mbs and 300, meanwhile the latency is consistently well over 120ms (as high as 800) on downloads and several thousand milliseconds on upload. We've had the gateway in every spot we could think of, each one reading "excellent" signal on the gateway and app and single location was better than any other. Even had it sitting outside the balcony and it was still horrendous performing tests directly on top of it. Is there anything to bother trying with this or just send it back? Was hoping for something at least halfway decent compared to what I had last and somehow it's come up even worse for wireless connection.
