About to cancel service (which we hate to do because we are very happy with TMobile otherwise). In a matter of minutes, speeds will switch from 100+Mbps to nearly 0Mbps. Just now the speed test retur...
I will not argue over the difficulty to obtain reliable service. Poor service delivery is NOT a universal experience. If all new TMO home internet users had significant problems the the Community forum servers would choke. There are now over 1 million T-Mobile home internet users. How does one KNOW for sure the actual percentage of users that have significant problems getting the service stable? Sure T-Mobile has taken an aggressive move to take market share and shake up the playing field. If subscribers want predictable then research and go with the vendor that has a history of excellence. The Nokia GW and the Arcadyan GW are not perfect and each does have its drawbacks. I was hopeful the second generation gateway appliance T-Mobile provided would be a significant upgrade but that is not the case. So, yes some decisions made rely upon less than mature technology but that is not uncommon in the industry. I worked in the high tech industry for a major vendor for 22 years so it is nothing new to me. The competition in high tech is fierce and vendors tend to be aggressive about product/services rollout.
Users have the freedom to go to AT&T and Verizion or some other carrier and get service. They can agree to a contract, more fees, data caps, and what not and possibly have a more predictable result. I don't like the obscure fees that add up with the other vendors and the misleading offers. The T-Mobile solution has not been perfect as we have had a couple of very unstable periods but I joined the home internet cellular solution in the BETA phase so I knew it could be rocky. After 15 months there have been two disruptions and the rest of the time it has been a very good solution. It is 10X the DSL solution we had previously for less costs and the cost of the prior solution was going up every 6-12 months. So far $50/month has been a positive change. Living in a rural area gave us only Hughes Net as an option and I do not consider that an opción. That is desperation. OK so Star Link was another but way out of my budget and I have found from a SL subscriber down the road 2 doors that it is NOT perfect either. Go figure; that is another new delivery system that has been pushed out fast.
I post to the community, as I do, to offer information and suggestions that can help a user with signal problems. It seems to make the effort and time more satisfying. People think it is just as simple as a hard line but that is NOT the case. There are too many variables with cellular distribution. There are enough people complaining. I prefer to not complain and rather contribute as possible.
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In a matter of minutes, speeds will switch from 100+Mbps to nearly 0Mbps. Just now the speed test retur...","body@stringLength":"451","rawBody":"
About to cancel service (which we hate to do because we are very happy with TMobile otherwise). In a matter of minutes, speeds will switch from 100+Mbps to nearly 0Mbps. Just now the speed test returned 0.42Mbps down and 9.15Mbps up.
About to cancel service (which we hate to do because we are very happy with TMobile otherwise). In a matter of minutes, speeds will switch from 100+Mbps to nearly 0Mbps. Just now the speed test returned 0.42Mbps down and 9.15Mbps up.
I will not argue over the difficulty to obtain reliable service. Poor service delivery is NOT a universal experience. If all new TMO home internet users had significant problems the the Community forum servers would choke. There are now over 1 million T-Mobile home internet users. How does one KNOW for sure the actual percentage of users that have significant problems getting the service stable? Sure T-Mobile has taken an aggressive move to take market share and shake up the playing field. If subscribers want predictable then research and go with the vendor that has a history of excellence. The Nokia GW and the Arcadyan GW are not perfect and each does have its drawbacks. I was hopeful the second generation gateway appliance T-Mobile provided would be a significant upgrade but that is not the case. So, yes some decisions made rely upon less than mature technology but that is not uncommon in the industry. I worked in the high tech industry for a major vendor for 22 years so it is nothing new to me. The competition in high tech is fierce and vendors tend to be aggressive about product/services rollout.
Users have the freedom to go to AT&T and Verizion or some other carrier and get service. They can agree to a contract, more fees, data caps, and what not and possibly have a more predictable result. I don't like the obscure fees that add up with the other vendors and the misleading offers. The T-Mobile solution has not been perfect as we have had a couple of very unstable periods but I joined the home internet cellular solution in the BETA phase so I knew it could be rocky. After 15 months there have been two disruptions and the rest of the time it has been a very good solution. It is 10X the DSL solution we had previously for less costs and the cost of the prior solution was going up every 6-12 months. So far $50/month has been a positive change. Living in a rural area gave us only Hughes Net as an option and I do not consider that an opción. That is desperation. OK so Star Link was another but way out of my budget and I have found from a SL subscriber down the road 2 doors that it is NOT perfect either. Go figure; that is another new delivery system that has been pushed out fast.
I post to the community, as I do, to offer information and suggestions that can help a user with signal problems. It seems to make the effort and time more satisfying. People think it is just as simple as a hard line but that is NOT the case. There are too many variables with cellular distribution. There are enough people complaining. I prefer to not complain and rather contribute as possible.
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I will not argue over the difficulty to obtain reliable service. Poor service delivery is NOT a universal experience. If all new TMO home internet users had significant problems the the Community forum servers would choke. There are now over 1 million T-Mobile home internet users. How does one KNOW for sure the actual percentage of users that have significant problems getting the service stable? Sure T-Mobile has taken an aggressive move to take market share and shake up the playing field. If subscribers want predictable then research and go with the vendor that has a history of excellence. The Nokia GW and the Arcadyan GW are not perfect and each does have its drawbacks. I was hopeful the second generation gateway appliance T-Mobile provided would be a significant upgrade but that is not the case. So, yes some decisions made rely upon less than mature technology but that is not uncommon in the industry. I worked in the high tech industry for a major vendor for 22 years so it is nothing new to me. The competition in high tech is fierce and vendors tend to be aggressive about product/services rollout.
Users have the freedom to go to AT&T and Verizion or some other carrier and get service. They can agree to a contract, more fees, data caps, and what not and possibly have a more predictable result. I don't like the obscure fees that add up with the other vendors and the misleading offers. The T-Mobile solution has not been perfect as we have had a couple of very unstable periods but I joined the home internet cellular solution in the BETA phase so I knew it could be rocky. After 15 months there have been two disruptions and the rest of the time it has been a very good solution. It is 10X the DSL solution we had previously for less costs and the cost of the prior solution was going up every 6-12 months. So far $50/month has been a positive change. Living in a rural area gave us only Hughes Net as an option and I do not consider that an opción. That is desperation. OK so Star Link was another but way out of my budget and I have found from a SL subscriber down the road 2 doors that it is NOT perfect either. Go figure; that is another new delivery system that has been pushed out fast.
I post to the community, as I do, to offer information and suggestions that can help a user with signal problems. It seems to make the effort and time more satisfying. People think it is just as simple as a hard line but that is NOT the case. There are too many variables with cellular distribution. There are enough people complaining. I prefer to not complain and rather contribute as possible.
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