Hugely variable speeds

I will not argue over the difficulty to obtain reliable service. Poor service delivery is NOT a universal experience. If all new TMO home internet users had significant problems the the Community forum servers would choke. There are now over 1 million T-Mobile home internet users. How does one KNOW for sure the actual percentage of users that have significant problems getting the service stable? Sure T-Mobile has taken an aggressive move to take market share and shake up the playing field. If subscribers want predictable then research and go with the vendor that has a history of excellence. The Nokia GW and the Arcadyan GW are not perfect and each does have its drawbacks. I was hopeful the second generation gateway appliance T-Mobile provided would be a significant upgrade but that is not the case. So, yes some decisions made rely upon less than mature technology but that is not uncommon in the industry. I worked in the high tech industry for a major vendor for 22 years so it is nothing new to me. The competition in high tech is fierce and vendors tend to be aggressive about product/services rollout. 

Users have the freedom to go to AT&T and Verizion or some other carrier and get service. They can agree to a contract, more fees, data caps, and what not and possibly have a more predictable result. I don't like the obscure fees that add up with the other vendors and the misleading offers. The T-Mobile solution has not been perfect as we have had a couple of very unstable periods but I joined the home internet cellular solution in the BETA phase so I knew it could be rocky. After 15 months there have been two disruptions and the rest of the time it has been a very good solution. It is 10X the DSL solution we had previously for less costs and the cost of the prior solution was going up every 6-12 months. So far $50/month has been a positive change. Living in a rural area gave us only Hughes Net as an option and I do not consider that an opción. That is desperation. OK so Star Link was another but way out of my budget and I have found from a SL subscriber down the road 2 doors that it is NOT perfect either. Go figure; that is another new delivery system that has been pushed out fast.

I post to the community, as I do, to offer information and suggestions that can help a user with signal problems. It seems to make the effort and time more satisfying. People think it is just as simple as a hard line but that is NOT the case. There are too many variables with cellular distribution. There are enough people complaining. I prefer to not complain and rather contribute as possible.