Forum Discussion

jaytaba's avatar
jaytaba
Newbie Caller
Hace 5 meses

I am unable to login to Tmobile website from my desktop , using Microsoft EdgeBrowser

When trying to login to TMobile from My Microsoft Edge browser on my desktop, I get a sign in failure, and when try to change the password, I get the following error message:

{
    "fault": {
        "faultstring": "Unable to identify proxy for host: secure and url: /idm-usermanagement-ui/v1/user/forgotpassword",
        "detail": {
            "errorcode": "messaging.adaptors.http.flow.ApplicationNotFound"
        }
    }
}

 

No issues logging in with Google Chrome, is this a known problem or something I should be doing to my Edge browser to allow login?

login issue
  • jaytaba's avatar
    jaytaba
    Hace 5 meses

    I disabled my ad blocker extension, but running into same issue. The only enabled extensions on my browser are: Google Docs Offline & BitWarden . Glad to hear that the login is working on your Edge. I cleared all my cache which did not make any difference, I opened an issue with Microsoft  and see if they have any suggestions. 

  • syaoran's avatar
    syaoran
    Transmission Titan
    Hace 5 meses

    Are you using am ad blocker?  Is your browser up to date?  I just logged into my account from Egde, which I always use to access these forums and my.T-Mobile.com account and was able to successfully login.  

  • jaytaba's avatar
    jaytaba
    Newbie Caller
    Hace 5 meses

    I disabled my ad blocker extension, but running into same issue. The only enabled extensions on my browser are: Google Docs Offline & BitWarden . Glad to hear that the login is working on your Edge. I cleared all my cache which did not make any difference, I opened an issue with Microsoft  and see if they have any suggestions.