I can't use my softphone with the T-Mobile 5G Home Internet Gateway

johncoby wrote:

We have a number of soft phones running with Voip.ms as our service. It works fine with our ATT gateway but times out with our T-Mobile 5G Home Internet Gateway.

Any idea how to fix this? Is it a problem on Voip.ms side or the T-Mobile side?

So far I have talked with T-Mobile and they have been real útil. I am waiting for a response from VOIP.ms but if someone has a solution, I am all ears!

mine 4G didn’t work good and you are talking about 5G

johncoby wrote:

We have a number of soft phones running with Voip.ms as our service. It works fine with our ATT gateway but times out with our T-Mobile 5G Home Internet Gateway.

Any idea how to fix this? Is it a problem on Voip.ms side or the T-Mobile side?

So far I have talked with T-Mobile and they have been real helpful. I am waiting for a response from VOIP.ms but if someone has a solution, I am all ears!

did you get the solution?