Forum Discussion

magenta6723726's avatar
magenta6723726
Network Novice
Hace 5 meses

installed T Life yesterday but only cell phones connect

Installed (I thought) a T-Mobile 5G Gateway and WI-FI mesh system, downloaded the T Life App at the store to my cell. I have TV's that do not have a remote, so I downloaded a universal remote to me cell. There is no WI-FI signal for any of the TV's. I must have missed a step. HELP - I spent a lot of money yesterday thinking this is all I needed to be able to watch the news in the morning.   

Pauline Mitchell

 

home internet service gateway
  • copz1998's avatar
    copz1998
    Connection Curator
    Hace 5 meses

    @magenta6723726 can you computers, phones or tablets connect to the T-Mobile gateway without the mesh? Does the mesh have internet access? Can any devices connect to the mesh? You might want to reset the device and try to reconnect and setup using your cellphone. Make sure the bluetooth and wifi are on your cellhpone. 

    Here is a good video to watch for setup. https://www.youtube.com/watch?v=dATYeczpzXY

    Let us know how it goes.