Forum Discussion
KDV21 signal loss
Hello; New at this community. My KDV21 seems to have a signal loss every 8-12 days. I unplug, wait 20 seconds and re-plug and then it comes back up with usually 4 or 5 (mostly) bars. Any ideas why...
There were some posts about the SIM tray and issues with some of the KVD21 gateways. One user removed his SIM card, cleaned the contacts and the disconnects he had been experiencing appear to have been resolved. Powering down the gateway and reinserting the SIM is simple and should not cause undue problems. If the contacts on the SIM are not clean then cleaning them might help. It is worth a shot.
Some users have also related disconnections to gateways running hotter and have used fans which in some cases seems to help. Those are the two common issues I have seen reported that seem to be disconnect related. Outside some drop of the source signal or an external influence those are two that are simple to try.
