Forum Discussion
KDV21 signal loss
Hello; New at this community. My KDV21 seems to have a signal loss every 8-12 days. I unplug, wait 20 seconds and re-plug and then it comes back up with usually 4 or 5 (mostly) bars. Any ideas why...
Some people have associated heat related behavior with that signature. If you have a fan you can put on it to draw the heat out you could test that out. It may or may not help. Some users have had issues with the SIM cards and the SIM card tray not holding the SIM well. Usually there is a notification reported in the LED when there are SIM related issues. Still even if you don't see any SIM notifications you can power off the unit, remove and reinsert the SIM card. If the contacts on the SIM card do not appear to be clean you can clean them before re-insertion.
It will be difficult to tell if the behavior is due to the gateway or the signal source. I would try reseating the SIM card and see if that helps.
