Forum Discussion
Laptop Does Not Recognize T-Mobile Internet
My laptop is a few years old. It does not recognize the T-Mobile network. My laptop recognizes other networks, cable, fiber optics, etc but not T-Mobile. Is there a setting I can change to get this t...
Since you own an older laptop, try this trick.
The first thing to check is to make sure the Hidden switch on your network is set to Off. By default, the Hidden switch is On for the primary network. Use the T-Mobile app to access the settings for your network. Tap the Network tab on the bottom, then tap on your existing network to see the settings. Scroll down to the bottom of the page and you'll see a Hidden switch. Turn it off and then Save.
If that doesn't solve your problem, try adding a new WiFi network for your laptop. Use the T-Mobile app and tap the Network tab on the bottom, then the "+" button on the lower right. Create a new 2.4 GHz WiFi network with a unique name (SSID), just for your laptop. Make sure the WPA type is WPA/WPA2. This is different from your main network which, by default, is WPA2/WPA3. See if the new network you've created doesn't allow your laptop to connect.
