mesh access point

New TM 5G Internet user.   So, as I understand, I have the new style 5G gateway and mesh unit.  Gateway is white with LCD screen and mesh is white/round.

I could only get the Mesh to connect with the Gateway via an ethernet cable.   Mesh setup failed 4 times before we gave up.   The way to connect via ethernet is rather hidden.   After an hour on the phone with kind and capable TM techs, I was a little frustrated at keeping track of everything we did, so I did not keep track of how the ethernet option became available.   But it definitely was not a user friendly situation.   I am thinking there was something from the home screen of the tlife app we had to select.

Also, TM can see if the mesh is operating.  So even though my TLIFE mobile app was showing there was a problem with the mesh, TM said it was operating.   The mesh itself was lit GREEN to confirm TM monitoring.   Additionally, the increased internet speeds in the area were indicative of the mesh being operational.

TM also said the “new” mesh units do not get their own wifi access name, which apparently was true with the prior mesh unit.  

In my situation, the mesh was/is located 2 walls and maybe 30' from the gateway.   Probably another 30' away is my TV which receives a strong signal from the gateway.  So, I am not sure what the issue is.