Forum Discussion
Need to remove devices from gateway network
I have a lot of devices listed for WiFi access on my Gateway modem. How do I know what devices they are? Once I figure that out, how do I permanently remove the unwanted devices?
@Minderella60, @Kevhunts, the "Devices" tab in the TMO HI app shows all the devices connected to your gateway. If the app can't find the devices name it will show the last 4 digits of the device's MAC address, that then you would have to match to the appropriate device. You might have better luck using the Fing app (in the Google Play Store) to see the names of the connected devices. If you want to disconnect a device tap on the device listed in the TMO HI app. More information about the device will appear and a toggle will allow you to disconnect the device.
