Netflix no longer streaming

Thanks so much for taking the packet captures from both sources. I am not sure what gateways were used for those two or if it has any bearing on the problem but clearly the HTTPS session does not complete authentication. I could have taken captures here but mine seems to be working but have the Nokia gateway. We could be in different regions for all I know and that may have a bearing on the problem as well. If it is due to firmware on the gateways then it might take some time for them to push the update out. Who knows how long that will take to complete given you can't go get it.