Forum Discussion

kellyg131's avatar
kellyg131
Network Novice
Hace 3 años

New Gateway Set up Password Not Working

I am new and trying to set up my gateway. I followed all the steps, but the administrator password is not working. I have tried multiple times and also did a factory reset. Can anyone help me? :)

  • Kat3hay's avatar
    Kat3hay
    Newbie Caller

    Nothing works no matter how many times you type in the password What gives? Don't tell me I'm typing it in wrong because I am not after 25 times of trying 

  • BradRinWA's avatar
    BradRinWA
    Network Novice

    There are two different passwords on the bottom of your Gateway. One is for the Admin and one for the WiFi. I got confused when I couldn't log in as well. Take a photo of the sticker with your cell. It's easier to enlarge and read…

    Hope that helps you.