Forum Discussion

thelostpollock's avatar
thelostpollock
Network Novice
Hace 3 años

New gateway

I got the new 5g gateway for home internet. 

The Admin password is on the gateway. Is there any way I can change the admin password on the gateway? I do not want others to be able to change my password on my IP as I live in an apartment and could easily be gotten. 

  • tomyOKC's avatar
    tomyOKC
    Transmission Trainee

    Yes, download the T-Mobile app on your phone/tablet. Once you are setup it will direct you to change your towers name and password. (at least mine did)

  • tomyOKC wrote:

    Yes, download the T-Mobile app on your phone/tablet. Once you are setup it will direct you to change your towers name and password. (at least mine did)

    Yes you are correct but all someone has to do is unplug and reset your modem and they can use the original passwords that are on the modem to log back in... It's a bad choice on their part where they were trying to be smart in case you forget your password but not good for shared space where others can access the modem. 

  • Mikem132's avatar
    Mikem132
    Roaming Rookie

    Well, nothing is going to be secure if other people have physical access to your device.