Forum Discussion
Rapid changes in my Dynamic IP Address
Recently the dynamic public IP address assigned to me by T-Mobile Home Internet service started behaving differently. The IP address (reported by google when doing a google search for "what is my ip address") changes very rapidly, about once per second, sometimes even faster.
This is very strange. All the dynamic IP addresses I've had assigned in the past by other internet service providers (cable, dsl, etc.) did change over time, but the changes were only once or twice per day, not once per second.
The problem with the rapid changes is that some websites detect IP address changes and consider this a security risk. For example if I'm trying to log in to a website, I will enter my username and then enter my password, but when I click "login" button the website will take me immediately back to a blank login page. Or when I try to log in to webmail at my domain hosting provider it will post an error message saying "your IP address has changed..." and won't let me log in. Again, some websites are sensitive to the rapid IP address changes, others are not.
I did not experience these problems when I first started using T-Mobile Home Internet service (early part of this year) on the specific websites that are currently having problems, so the rapidly changing public/dynamic IP address seems to be a recent issue.
Since my public dynamic IP address is assigned by the T-Mobile system, that's where the problem exists. It is not a problem with my computers, home network, etc.
I made a screen capture video showing the rapidly changing IP addresses - I hope the T-mobile engineers (I have a support ticket submitted) can view this video to help understand what's going on. Anyone can view the video, here's the link:
Demonstration of Rapidly Changing Public IP Address
- not-a-numberTransmission Trainee
I'm sorry to hear that. Hopefully, T-Mobile knows of the problem and is rolling out the solution by regions or something. I'm in Arkansas. It's now been a full day, and my IP address is still the same as it was yesterday.
- BrynncessaTransmission Trainee
Not for me. Still changing ip addresses every few minutes.
- BrynncessaTransmission Trainee
Hasn't for me. My ip address came up different on three Ip checkers within 60 seconds. Then 3 minutes later it changed on all of those sites. None of them are duplicates from the other ones I have been on the phone with Hulu 23 x in the last 3 days Now, today, 8 x due to the rapid changes in addresses. Now a new error message comes up at the end of every show saying that Hulu only works on a home network, not a mobile one. I DO have a home network set up! We have broken down every bit of it & reset EVERYTHING. Even disconnected my VPN. At the end of the next show, the message comes back. Then internet signal goes out, as it has multiple x in the last 3 weeks18 x in the last 2 days. So I reboot the modem over & over. I keep getting zero mg upload problems even when my download is 86 mb. So it came back up, & here I am, back to the Not at home error screen again. Hulu says they have been avalanched with calls to reset the error. Problems with T-MOBILE have now consumed 5 hours of my day. They are losing me as a customer. The speeds dump during high usage hours to as low as 3 mbps, or none at all. Can't even use our other devices at the same time! This service has become horrendously undependable. No one at TM knows how to fix it, or blames Hulu, or they just don't give a care about your service problems. This is an unsustainable way to run a business.
- not-a-numberTransmission Trainee
It appears that T-Mobile has fixed the problem! My IP address has stayed the same all day.
- WarlocWearyTransmission Trainee
Yeap .. something has changed ;( Def was NOT happening now is ..
I hope the guys a T-Mobile read these Comments !
- TangoDeltaDeltaNewbie Caller
Same issue as mentioned above, which just recently started for us, in the Minneapolis area. The IP address (and frequently the location) changes every few seconds.
It wasn’t happening a few weeks ago, but it is now, and it is affecting my ability to do certain work from home activities that I need to do.
Does anyone from T-Mobile monitor these channels? They're in very serious danger of losing a customer who's been reasonably happy until now. I've also advised several others to try out T-Mobile, but that's not something I'd dare do again until this is resolved.
- not-a-numberTransmission Trainee
Thanks for the info! You prompted me to check on the price of the small business plan, and it's the same as I'm paying for home internet. This really surprises me. If it comes with a static IP, then it sounds like it's what I need!
- stratuspeteRoaming Rookie
There is an option for a static public IP with T-Mobile Business. I just placed an order for that and will cancel my Home Internet once the Business Internet is up. Hoping for early Monday delivery of the new gateway.
As I said before, for 8 months my Home Internet was mostly fine, but now it is unusable.
Providing a stable IP address should have been part of the design. Mobile IP standards have been around for 20 years. The latest is RFC 3344 in 2010 https://www.rfc-editor.org/rfc/rfc3344
Here is a simplified description https://www.geeksforgeeks.org/mobile-internet-protocol-or-mobile-ip/
- not-a-numberTransmission Trainee
I'm having this same problem. It's especially aggravating to me because I manage a website. Beginning a few days ago, the Cpanel (where you do all the backend stuff for a website's server) for my shared hosting plan started kicking me out every couple of seconds because "your IP address has changed." I also tried using FTP to get to the server, and it also won't let me into my root directory. This is crazy!
My research shows that T-Mobile doesn't really use IPv4. It uses only IPv6 and something called 464XLAT. I won't pretend to understand the concept, but 464XLAT is billed as a way to connect to an IPv4 host over an IPv6 network. I might suppose that part of what it does is produce IPv4 addresses on the fly. Well, something has gone wrong! It shouldn't be giving us new IPv4 addresses every couple of seconds!
T-Mobile, please address this and fix it.
- stratuspeteRoaming Rookie
Detalles adicionales
My online backing does not like this either:
- The online bill-pay will not let me initiate any payments when on the T-Mobile 5g. I have to do my banking in the public library.
- I can check me transactions however every time I go in to the portal, I need to fully re-authenticate my device:
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